Privacy Policy
1. Introduction
At ScienceTechSolution, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website and services.
2. Information We Collect
- Name, email address, phone number, company details, billing information (only when you fill out forms, sign up, or make a purchase).
- Browser type, device information, IP address, and pages visited.
- Login credentials if you create an account with us.
- Queries, support requests, and feedback you share with us.
3. How We Use Your Information
We use the information we collect for purposes such as:
- To provide, improve, and customize our services.
- To respond to your inquiries, support requests, and feedback.
- To process transactions and send you related information, including confirmations and invoices.
- To send promotional updates, newsletters, or marketing communications (only if you consent).
- To detect, prevent, and address technical issues, fraud, or security concerns.
4. Cookies and Tracking Technologies
Our website uses and similar tracking tools to enhance your experience:
- Required for website functionality (login, shopping cart, etc.).
- Help us analyze traffic and improve site performance.
- Remember your preferences such as language or region.
- Used to deliver relevant ads across platforms.
5. Sharing of Information with Third Parties
We do not sell your personal information. However, we may share data in the following circumstances:
- With trusted partners who assist us in hosting, analytics, payments, and email services.
- If required by law, court order, or government authority.
- In case of merger, acquisition, or sale of assets, your information may be transferred.
6. User Rights
You have the following rights regarding your personal information:
- Request a copy of the data we hold about you.
- Ask us to update or correct inaccurate information.
- Request deletion of your personal data (subject to legal obligations).
- Unsubscribe from marketing emails at any time.
- Request transfer of your information to another provider.
7. GDPR Compliance (European Union Users)
If you are accessing our services from the EU/EEA region, we comply with the
- We only collect data when necessary and with your consent.
- You may withdraw consent at any time.
- You have the right to lodge a complaint with your local Data Protection Authority.
8. CCPA Compliance (California Users)
For California residents, we comply with the
- You have the right to know what personal data we collect.
- You may request deletion of your data.
- You can opt-out of the sale of your information (note: we do not sell personal data).
9. Data Security
We take strict measures to protect your personal information:
- Secure servers and firewalls.
- Data encryption during storage and transmission.
- Limited access to authorized personnel only.
However, no online transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
10. Data Retention
We retain your personal information only as long as necessary:
- To fulfill the purposes outlined in this policy.
- To comply with legal, tax, or reporting requirements.
- Once no longer needed, your data is securely deleted.
11. Third-Party Links
Our website may contain links to third-party sites (e.g., partners, advertisers, social media platforms). We are not responsible for their privacy practices. Please review their privacy policies when visiting their websites.
12. Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect data from minors. If you believe we have unknowingly collected such information, please contact us and we will delete it immediately.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.
